Frequently Asked Questions

Who provides care at St. Luke’s Care Now?

At every St. Luke’s Care Now, receive care from a St. Luke’s primary care provider.

St. Luke’s affiliated physicians and physician’s assistants provide quality walk-in care for minor illnesses and injuries at every St. Luke’s Care Now location. Part of St. Luke’s University Health Network, you know you and your family will receive St. Luke’s quality care.

If you're already a St. Luke’s patient, it means your care will be fully coordinated and completely seamless. If you're not a patient, you'll have access to some of the highest quality, most advanced medicine in the region.

Will my insurance be accepted at the St. Luke’s Care Now?
Most major insurance plans are accepted. Many plans offer lower co-pays for walk-in care centers when compared to Emergency Room visits. However, you should check with your insurance carrier for more information.

Are co-payments due at the time of service?
Yes, co-payments are due at the time of service. Any balance is the patient’s responsibility and will be billed. Thank you.

What happens after I leave the St. Luke’s Care Now?

  • You will be notified of all follow-up procedures, including the need to contact your primary care physician.
  • If you do not have a primary care physician, we will be happy to give you a referral.
  • You will be contacted with the results of any abnormal lab work or X-rays.
  • With your permission, a copy of your medical records will be forwarded to your primary care physician.